Frequently Asked Questions
What's the turnaround time for custom hats?
I can usually make the hats within 2-3 days of the order, and then expect an additional 5-8 business days for shipping.
How long does shipping take?
All orders are shipped with USPS and take around 5-8 business days.
What is your return policy?
We don’t accept returns, but if you are unhappy with your hat, we’d gladly work with you to get closer to what you were envisioning. Email us at dunlapgoods@gmail.com questions.
How do you make the hats?
I hand draw the letter on felt, cut it out, and use the blanket stitch to appliqué onto the hats.
Can I place a completely custom order?
Yes! Use the contact us option on the hat page and send us a email at dunlapgoods@gmail.com with your request.
The felt color, and thread color are completely customizable. We'd also consider custom colored hats.
How do the hats fit?
The adjustable strap helps the hats fit a range of heads. We’ve seen 4 yr olds who can wear them, but they fit babies 6-24m the best. The denim hats are slightly smaller and fit most 6-12m babies.
Will you make hats for older kids or adults?
We’re considering it! We’ve gotten some requests for this and are considering larger hats that would fit bigger heads.